Name	What it does	How long
`velograph.auth`Cookie · Velograph	Keeps you signed in.	60 days, renewed while you use Velograph
`velograph.2fa`Cookie · Velograph	Remembers who is signing in between the password and the code from the authenticator app.	5 minutes
`.AspNetCore.Identity.TwoFactorRememberMe`Cookie · Velograph	Skips the authenticator code on this device, only when you tick "Don't ask again on this device".	14 days
`.AspNetCore.Antiforgery.*`Cookie · Velograph	Protects forms against being sent from other websites.	Until the browser closes
`velograph.garmin`Cookie · Velograph	Holds a one-time code while you connect Garmin Connect.	15 minutes
`velograph.zwift`Cookie · Velograph	Holds a one-time code while you connect Zwift.	15 minutes
`velograph.cloud`Cookie · Velograph	Holds a one-time code while you connect a device maker such as Hammerhead, Wahoo, Polar or Suunto.	15 minutes
`velograph.staff`Cookie · Velograph	Keeps the visits of Velograph's own staff out of the visitor counts, also after they sign out. Only browsers where a member of staff has signed in get it.	400 days, renewed each month while staff use Velograph
`velograph.consent`Cookie · Velograph	Remembers your answer to the cookie question.	12 months
`vg-theme`Browser storage · Velograph	Remembers light or dark mode, when you pick one.	Until you change it
`vg-plan-clipboard`Browser storage · Velograph	Remembers which training sessions you copied on the calendar, so you can paste them in another tab or after reloading the page. It holds which sessions they are, not what is in them.	Until you copy others or clear it
`vg-tz-keep:*`Browser storage · Velograph	Remembers that you chose to keep your time zone when this device is in another one.	14 days
`sw.js`Service worker · Velograph	Shows browser notifications, only after you turn them on.	Until you turn notifications off

Your data

Deleting your account

In force from 18 October 2026 · Pro Cykling ApS

In short.

You delete your Velograph account yourself: in the Velograph app for iPhone or Android, or on velograph.ai, under Your profile, Delete my account.
It is deleted 30 days after you ask. Until then you can keep it: sign in and choose Keep my account.
Everything of your own is deleted. A team or studio you ride or work for keeps its own record of you.
Payments, invoices and the records of what you agreed to are kept for as long as the law requires.

How to delete your account

In the app (Velograph for iPhone or Android, by Pro Cykling ApS): open You on the tab bar. When you are in a team or your own space, open More on the tab bar, then Your profile and photo. Delete my account is at the bottom of Your profile.
On the web: sign in at velograph.ai/profile/delete, or open Your profile from your account menu and choose Delete my account.
Read what is deleted and what each of your teams and studios keeps, type DELETE and confirm.

If you can no longer sign in, write to hello@velograph.ai from the address of your account and we delete it for you, on the same terms.

What happens then

At once: you are signed out on every phone and browser, and Velograph sends you nothing more, apart from one email with the date and the way to keep your account.
For 30 days: your account waits, as you left it. Sign in and choose Keep my account, and everything carries on.
On day 30: your account is deleted for good, and we send you one last email to say so. It cannot be brought back.

What is deleted

Your account: your name, email address, password, photo, two-factor settings and every setting you chose.
Your own space and everything in it: rides and their recordings, plans, check-ins, sleep and heart-rate data, races, goals and notes.
Your Velograph Passport, and the bikes and fits you entered yourself.
Your posts, comments, chapeaus, follows and notifications, and your conversations with Ask Velograph.
Your connections to other platforms (such as Strava, Garmin and intervals.icu), your phones, and your sign-ins to AI apps.
What was counted of your use in Velograph's product statistics.
A team or studio you are the only one in. One with other people in it needs a new owner first, which the page asks you to choose.

What is kept, and for how long

Teams' and studios' own records. A team or studio you ride or work for decides how it uses Velograph for its riders and clients, and keeps its profile of you (the rides and history it already has, inactive and without your account) and what you wrote there as staff. Nothing new reaches it, and what you shared with it from elsewhere is no longer shown. Ask the team or studio if you want its record deleted too; we help them do it.
Payments and invoices: five years, as Danish bookkeeping law requires.
Records of what you agreed to (terms, card authority, model training): for as long as a claim could be made.
Security and error logs: a limited period, normally no more than a year.
Database backups: kept for up to a week to recover from a failure, then replaced. Nothing deleted is brought back from them.

Subscriptions

Paid by card on velograph.ai: deleting your account stops it renewing the same day, so nothing more is charged.
Bought in the iPhone app: Apple bills it, so only you can cancel it: on your iPhone, Settings, your name, Subscriptions, or at apps.apple.com/account/subscriptions. Deleting your account does not cancel it for you.